College Catalog Fall 2004 - Spring 2006
HTEL

HTEL 160 HOTEL FRONT OFFICE AND GUEST ACCOUNTING

This course introduces students to front office operations and management, and to the accounting function as it relates to the front office. It also introduces successful strategies and operational tactics used by front desk professionals for day-to-day operations, as well as employee management techniques that are important to the success of the front office. The principles of front office accounting and control are taught utilizing a state-of-the-art hotel front office management computer program.

Prerequisite: None

(3: 3, 0)

HTEL 165 LODGING ACCOMMODATIONS MANAGEMENT

Students learn to appreciate the key role housekeeping plays in the operation of a successful hotel. The course covers the care of guest rooms and public areas, as well as purchasing, storage, and procedures used by hotel housekeeping departments to assure a safe, comfortable stay for guests.

Prerequisite: None

(3: 3, 0)

HTEL 250 HOTEL BANQUET AND FUNCTION MANAGEMENT LABORATORY

This course gives students realistic experiences in the operation and management of a wide variety of on-premise catering functions. Students receive guided experience in food preparation, service, and an opportunity to plan, organize, and manage one or more catering functions.

Prerequisites: HOSP 120 and HOSP 125 or CULN 250 and CULN 255

(6: 1, 3-15)

HTEL 310 HOTEL MAINTENANCE AND ENGINEERING

This course provides an introduction to and overview of the problems inherent in a hospitality facility and the role of management in understanding the problems of the engineering and maintenance department. Principles studied include basic maintenance and engineering concepts, analysis of engineering data, and the language to communicate with the engineering personnel so that appropriate decisions can be made in maintenance and energy management.

Prerequisite: HTEL 160 or permission of the instructor

(3: 3, 0)

HTEL 420 HOTEL/RESORT OPERATIONS

This course provides students with an in-depth look at management positions and the impact of new technology on the operation of hotel/resort property. Students will be prepared to develop creative strategies for effectively managing change and resolving conflict while meeting the expectations of management, guests, employees, and government agencies.

Prerequisites: HOSP 205 and HOSP 210 or HOSP 310 or permission of the instructor

(3: 3, 0)

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Last Updated: 8/3/08