College Catalog Fall 2011 - Spring 2012
Travel and Tourism Management - AAS

The Field

The Travel and Tourism curriculum at Delhi focuses on the knowledge and skills required to work in today’s diverse travel and tourism industry. Graduates are prepared for employment with airlines, cruise companies, travel agencies, tour operators, travel wholesalers, meeting and convention development firms, casinos, convention and visitors bureaus, chambers of commerce, and tourism development agencies. A strong emphasis is placed on the marketing and sales of travel products to prepare students for marketing and sales positions with major hotel chains, resorts, airlines, and the cruise industry.

The Instructional Program

To meet industry demands, Delhi offers an Associate in Applied Science (A.A.S.) degree in Travel and Tourism.

Delhi's philosophy of technology education is rooted in the development of hands-on, operational skills for its students. Delhi’s Travel and Tourism curriculum begins with a course in tourism theory and fundamentals. The curriculum then moves on to two computer-based travel reservations and ticketing courses, the first focusing on the domestic travel market and the second emphasizing the international market. The knowledge and skills developed in the introductory and operational courses are put to use in the capstone Travel and Tourism Packaging course, where students write and create their own travel package and program. A unique course in travel foods is also part of the well-balanced, product-focused Travel and Tourism curriculum.

The Association of Travel Executives, a member of the American Society of Travel Agents (ASTA), is the student organization for Travel and Tourism majors. This organization plans travel experiences for the campus community including annual "Spring Break" trips. Destinations have included the Caribbean, the United Kingdom, Ireland, and France. It also plans seminars and workshops focusing on current issues in the industry.

Delhi is a certified American Society of Travel Agents travel school.

Delhi also offers a bachelor degree in Hospitality Management with a concentration in Travel and Tourism Management. For information on this program, see the Hospitality Management program description.

Disney Connection

SUNY Delhi students in all hospitality programs (Culinary Arts, Club Management, Hotel and Resort Management, Restaurant and Food Service Management, and Travel and Tourism Management) have successfully participated in the Walt Disney College Program for many years. Through this program, students work at Walt Disney World in Orlando, Florida, for six months in a unique working/learning experience. Students can  earn SUNY Delhi course credit for the Disney courses offered as part of this program while they are working at Disney. Any student interested in this special option should discuss it with his/her advisor early in their Delhi career. Disney courses include Communications, Leadership, Hospitality Management, Human Resources Management, Disney Marketing U, and Disney Experiential Learning.

Work Requirement

Each student must complete a minimum of 320 hours of work experience in a position related to the hospitality industry during the summer between the first and second years of study. This professional work experience enhances and complements classroom learning. Upon completion, students are evaluated by their employer and submit a comprehensive report. Faculty assist in finding job opportunities, but the student assumes responsibility for securing a position.

Professional Dress

For all hospitality students, professional dress is required for the Orientation class, field trips, interviews, and other special occasions. Professional dress consists of jackets and ties for men; suits, professional pant suits, skirts and blouses, or dresses for women. Jeans, sneakers, or work boots are not acceptable.

Curriculum

SUNY Curriculum Code: 0680

SUNY General Education Requirements: Students who intend to receive A.A., A.S., or baccalaureate degrees must satisfy SUNY and campus General Education (GE) requirements to graduate. Students should be aware that GE requirements may vary by academic program. Consult with your academic advisor. For general information, see the "General Education" section of this catalog.

A.A.S. and A.O.S. degree students may not be required to fulfill General Education (GE) requirements; however, any student who may wish to transfer should complete as many GE courses as possible. Consult with your academic advisor.

First Semester

Course No.

Course                                                   

Cr. Hrs.

 HOSP 100

Orientation to the Hospitality Industry     

1

 TRVL 170

Tourism 

 3 

 ACCT 115

Financial Accounting

3

 CITA 110

Introduction to Software Applications 

 3 

 ENGL ___

Freshman Composition or Advanced Composition 1 (GE 10) 

3

 GEOG 100

Human Geography (GE 3)

3

 PEDH ___

Physical Education Elective 

 1 

 

Total                                                     

17

Second Semester

Course No.

Course                                                 

Cr. Hrs.

 BUSI 120

Business Communications  

3

 TRVL 175

Domestic Travel Sales and Distribution    

 3 

 TRVL 180

Basic Food Service for Travel and Tourism 

 3 

 MATH ___

Mathematics Elective2 (GE 1)                  

 3-4 

 ____ ___

Humanities/Literature Elective (GE 7)     

 3 

 

Total                                                     

15-16

Summer Session:  HOSP 235 Hospitality Professional Work Experience3 1 cr. hr.

Third Semester

Course No.

Course                                                  

Cr. Hrs.

 HOSP 210

Hospitality Human Resources Management I

3

 HOSP 215

Hospitality Marketing

3

 TRVL 270

International Travel Sales and Distribution

3

 PEDH 220

First Aid: Responding to Emergencies

 2 

 ____ ___

American History/Western Civilization/ Other World Civilizations Elective 
(GE 4, 5, or 6)4

3

 ____ ___

Science Elective (GE 2)

3-4

 

Total                         

17-18

Fourth Semester

Course No.

Course                                            

Cr. Hrs.

 BUSI 210

Business Law                                          

 3 

 HOSP 105

Introduction to the Hospitality Industry 

3

 TRVL 275

Travel and Tourism Packaging                  

 3 

 ____ ___

Restricted Elective by advisement 5    

3

 ____ ___

Arts/Foreign Language Elective               
(GE 8 or 9) 

3

 

Total                                                       

15

Degree Requirement: 65 credit hours

Notes

1 English is by placement according to competency.

2 Mathematics is by placement according to competency.

3 This one-credit course requires 320 hours of professional work experience.

4 B.B.A. students are required to take Economics.

5 Restricted Electives:

Course No.

Course                                         

 Cr. Hrs.

 ACCT 125

Managerial Accounting

3

 BUSI  205

Small Business Management

3

 ECON 100

Introductory Macroeconomics

3

 ECON 110

Introductory Microeconomics

3

 HOSP 110

Basic Food Preparation and Standards

3

 

AND

 

 HOSP 115

Basic Food Preparation and Standards Laboratory

1

 HOSP 140

Beverage and Beverage Control

3

 HOSP 220

Nutrition I

3

 HOSP 240

Hospitality Internship

3

 HTEL 160

Hotel Front Office Management and Guest Accounting

3

 HTEL 165

Lodging Accommodations Management

3

 HUMN 100

Elementary French I

3

 HUMN 120

Elementary Spanish I

3

 TRVL 310

Geography of World Travel Destinations

3

 TRVL 385

Tourism in New York State

3

 TRVL 388

Convention Services Management

3

 TRVL 390

Agency and Corporate Travel Management 

3

 TRVL 475

Destination Development and Marketing 

3

Technical Standards: In addition to academic requirements, all applicants must also be able to meet the minimum Technical Standards for Business and Computer Information Systems and for Hospitality, with or without reasonable accommodation.

 

Admissions Requirements

To be eligible for consideration, an applicant must:

 

Student Learning Outcomes

A graduate of the Travel and Tourism Management A.A.S. program should be able to:

  1. Discuss the scope of the hospitality industry.
  2. Display knowledge of the geographic, economic, and cultural factors of tourism and how they influence the hospitality, leisure, travel, and recreational industries.
  3. Generate the components of both domestic and international travel itineraries using a computerized travel-information system, including: reservation procedures, ticketing, and documentation for domestic airlines, hotels and resorts, rental cars, tour companies, and cruise programs.
  4. Design and develop tour and travel packages, from simple hotel/resort short-stay packages to the complex tour-operation, all-inclusive travel package.
  5. Work with foodservice concerns as they relate to travel and tourism, including familiarity with basic food preparation, menu planning, service, and industry terminology.
  6. Exhibit knowledge of traditional management theory, leadership and management roles, organizational structure and change, service, quality, decision making, empowerment, and ethics.
  7. Understand how fundamental information, approaches, functions, and forms of human resource management are applied to the travel and tourism industry.
  8. Understand and apply basic marketing and sales principles to the hospitality industry.
  9. Display a thorough understanding of the travel and tourism industry acquired through a required eight-week summer internship.
  10. Prepare financial statements and maintain accounting records.
  11. Display a fundamental understanding of computers and computer information systems, and be familiar with common computer applications such as word processing, spreadsheets, database management, and graphics.
  12. Demonstrate familiarity with the law and legal systems in the United States, particularly the Law of Contracts and the Law of Agency.

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1-800-96-DELHI

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SUNY Delhi
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Delhi, NY 13753

Last Updated: 5/29/13