The Travel and Tourism curriculum at Delhi focuses on the knowledge and skills required to work in today’s diverse travel and tourism industry. Graduates are prepared for employment with airlines, cruise companies, travel agencies, tour operators, travel wholesalers, meeting and convention development firms, casinos, convention and visitors bureaus, chambers of commerce, and tourism development agencies. A strong emphasis is placed on the marketing and sales of travel products to prepare students for marketing and sales positions with major hotel chains, resorts, airlines, and the cruise industry.

The Instructional Program

To meet industry demands, Delhi offers an Associate in Applied Science (A.A.S.) degree in Travel and Tourism.

Delhi's philosophy of technology education is rooted in the development of hands-on, operational skills for its students. Delhi’s Travel and Tourism curriculum begins with a course in tourism theory and fundamentals. The curriculum then moves on to two computer-based travel reservations and ticketing courses, the first focusing on the domestic travel market and the second emphasizing the international market. The knowledge and skills developed in the introductory and operational courses are put to use in the capstone Travel and Tourism Packaging course, where students write and create their own travel package and program. A unique course in travel foods is also part of the well-balanced, product-focused Travel and Tourism curriculum.

The Association of Travel Executives, a member of the American Society of Travel Agents (ASTA), is the student organization for Travel and Tourism majors. This organization plans travel experiences for the campus community including annual "Spring Break" trips. Destinations have included the Caribbean, the United Kingdom, Ireland, and France. It also plans seminars and workshops focusing on current issues in the industry.

Delhi is a certified American Society of Travel Agents travel school.

Delhi also offers a bachelor degree in Hospitality Management with a concentration in Travel and Tourism Management. For information on this program, see the Hospitality Management program description.

Disney Connection

SUNY Delhi students in all hospitality programs (Culinary Arts, Club Management, Hotel and Resort Management, Restaurant and Foodservice Management, and Travel and Tourism Management) have successfully participated in the Walt Disney College Program for many years. Through this program, students work at Walt Disney World in Orlando, Florida, for six months in a unique working/learning experience. Students can  earn SUNY Delhi course credit for the Disney courses offered as part of this program while they are working at Disney. Any student interested in this special option should discuss it with his/her advisor early in their Delhi career. Disney courses include Communications, Leadership, Hospitality Management, Human Resources Management, Disney Marketing U, and Disney Experiential Learning.

Work Requirement

Each student must complete a minimum of 320 hours of work experience in a position related to the hospitality industry during the summer between the first and second years of study. This professional work experience enhances and complements classroom learning. Upon completion, students are evaluated by their employer and submit a comprehensive report. Faculty assist in finding job opportunities, but the student assumes responsibility for securing a position.

Professional Dress

For all hospitality students, professional dress is required for the Orientation class, field trips, interviews, and other special occasions. Professional dress consists of jackets and ties for men; suits, professional pant suits, skirts and blouses, or dresses for women. Jeans, sneakers, or work boots are not acceptable.

Curriculum

SUNY Curriculum Code: 0680

SUNY General Education Requirements: Students who intend to receive A.A., A.S., or baccalaureate degrees must satisfy SUNY and campus General Education (GE) requirements to graduate. Students should be aware that GE requirements may vary by academic program. Consult with your academic advisor. For general information, see the "General Education" section of this catalog.

A.A.S. and A.O.S. degree students may not be required to fulfill General Education (GE) requirements; however, any student who may wish to transfer should complete as many GE courses as possible. Consult with your academic advisor.

First Semester

Second Semester

Summer Session:  HOSP 235 Hospitality Professional Work Experience³ 1 cr. hr.

Third Semester

Fourth Semester

Degree Requirement: 65 credit hours

Notes

¹ English is by placement according to competency.

² Mathematics is by placement according to competency.

³ This one-credit course requires 320 hours of professional work experience.

⁴ B.B.A. students are required to take Economics.

⁵ Restricted Electives:

Technical Standards: In addition to academic requirements, all applicants must also be able to meet the minimum Technical Standards for Business and Computer Information Systems and for Hospitality, with or without reasonable accommodation.

Admissions Requirements

To be eligible for consideration, an applicant must:

• be a high school graduate with a minimum 75% overall average or a minimum 2500 GED test score
• have 73% or higher on the Algebra and Biology Regents exams

Student Learning Outcomes

A graduate of the Travel and Tourism Management A.A.S. program should be able to:

1. Discuss the scope of the hospitality industry.
2. Display knowledge of the geographic, economic, and cultural factors of tourism and how they influence the hospitality, leisure, travel, and recreational industries.
3. Generate the components of both domestic and international travel itineraries using a computerized travel-information system, including: reservation procedures, ticketing, and documentation for domestic airlines, hotels and resorts, rental cars, tour companies, and cruise programs.
4. Design and develop tour and travel packages, from simple hotel/resort short-stay packages to the complex tour-operation, all-inclusive travel package.
5. Work with foodservice concerns as they relate to travel and tourism, including familiarity with basic food preparation, menu planning, service, and industry terminology.
6. Exhibit knowledge of traditional management theory, leadership and management roles, organizational structure and change, service, quality, decision making, empowerment, and ethics.
7. Understand how fundamental information, approaches, functions, and forms of human resource management are applied to the travel and tourism industry.
8. Understand and apply basic marketing and sales principles to the hospitality industry.
9. Display a thorough understanding of the travel and tourism industry acquired through a required eight-week summer internship.
10. Prepare financial statements and maintain accounting records.
11. Display a fundamental understanding of computers and computer information systems, and be familiar with common computer applications such as word processing, spreadsheets, database management, and graphics.
12. Demonstrate familiarity with the law and legal systems in the United States, particularly the Law of Contracts and the Law of Agency.