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FAQ's
How do I change my Banner password when it expires?

In an effort to increase Banner security and comply with NY State Security Audits, we are implementing a password enforcement policy. This policy will require that all Banner users change their Banner password twice yearly (every 180 days). Passwords must be at least 8 characters in length and contain at least one number. 

Password Pointers:

 

1) When you log on to Banner you will see the following screen:

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> Click OK.

2) A Logon box will pop up on the screen allowing you to change your password.

  • Enter your expired password on the Old Password line. 
  • Enter your new password on the New Password line and Verify Password line and click OK.
  • Remember to include one number, plus insure that your password is a minimum of 8 characters in length.

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    > Click OK

    5) If the password is valid you will see a message ‘Password has been changed, reconnecting’.  If it is not valid you will receive an error message that the password is not at least 8 characters long containing at least one number.

    Possible Error Messages:

    If you fail to use at least one numeric character in your new password you will receive the following error message:

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    If you fail to meet the minimum password length requirement of 8 characters you will receive the following error message:

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  • Contact Info
    Service Center
    P: 607-746-4835
    F: 607-746-4300
    E: helpdesk@delhi.edu

    Last Updated: 8/12/08