FAQ's
I need help with...Web Interfaces/Programs

Outlook Web Access (employees):

Self Paced Training
Password change

Webmail (students):

What is my email username and password?
How do I log in and out of e-mail?
How do I change my email password?
How do I change my WebMail Welcome Screen?
How do I set WebMail as my default mail client?
How do I read my e-mail?
How do I create a new e-mail message?
How do I e-mail someone on campus if I don't have their address?
How do I add a contact to my WebMail address book?
How do I create a message rule?
General Attachment Information
Why are some attachments blocked?
What file extensions are blocked?
How do I send/receive a blocked file type?
Why doesn't my search bring up all of the applicable messages?
What is Phishing?

Internet:

How do I delete my Temporary Internet Files and Cookies?

Bronco Web: for faculty: used for course rosters, entering grades, obtaining student information, advisee lists, emailing classes
for students: schedules, viewing records, transcripts, registering for courses

What do I do if I forgot my pin?
What do I need to do if my pin is disabled?

Vancko Hall/Moodle: course management system used for documents, online discussions, quizzes, etc. Courses are automatically set up with all students and instructors enrolled each term

Login and PIN changing issues
General Help and Tutorials
Student Orientation Course (login required)
Faculty Orientation Course (login required)
Get Technical Help Form (Please first see this on reporting issues)

Service Center (Wonderdesk): for tracking technical issues & questions, check status of work orders, replying to technicians.

What information do I need to provide?
What if I don't know my password?

Confluence:

What is Confluence? What is a wiki?
To get Confluence login credentials, contact the Service Center (helpdesk@delhi.edu or x4835)

 

 

 


Contact Info
Service Center
P: 607-746-4835
F: 607-746-4300
E: helpdesk@delhi.edu

Last Updated: 2/23/10