Frequently Asked Questions

Call: 607-746-4560
Fax: 607-746-4569
By email: registrar@delhi.edu

By letter:

SUNY Delhi Registrar's Office
454 Delhi Drive, 124 Bush Hall
Delhi, NY 13753

As of May 15, 2023, all students will be required to reset their Single Sign On (SSO) password to meet higher complexity standards. Your new password must be at least 12 characters (with upper, lower, and number characters required). This password replaces the PIN used for campus computers and all SSO login systems (ex: e-mail, BroncoWeb, D2L). Additionally, you will be required to use Multi-Factor Authentication (MFA) for many systems.

For password help, please click call the Help Desk at (607) 746-4835 or click this link: https://delhi.teamdynamix.com/TDClient/277/Portal/KB/ArticleDet?ID=10711.

The General PIN is different and should not be confused with your Alternate PIN, which is used at Registration and provided to you by your academic advisor.

When you first used your General PIN to access Bronco Web, you were required to enter a "Hint Question" and an "Answer." If you click on the "Forgot Pin" button on the sign-on screen, the system will present you with your hint question and wait for you to supply the proper answer. Once you enter the correct answer, you will immediately be forced to change your General PIN (to a value you will hopefully remember in the future) before allowing you further into Bronco Web.

Once in Bronco Web, you may alter your General PIN, your hint question and/or your hint answer by following the menus under "Personal Information."

If you are not able to get into Bronco Web because you have forgotten your hint question, you may visit the Registrar's Office (124 Bush Hall) in person for assistance gaining access.

For requests via telephone or SUNY Delhi email, a new General PIN will be generated and mailed to your permanent address on file.

Transcript requests are normally processed within five to ten business days from the receipt of request, except during particularly busy times (e.g., end of term). Transcript requests are processed on a first-come, first-served basis. Requests for fax copies do NOT get priority handling.

Student records are protected under federal law by the Family Education Rights and Privacy Act (FERPA).  Students can file a FERPA Release Form with the college, which identifies to whom the college may release information.  If your student has not filed this form at the Registrar's Office (124 Bush Hall), information cannot be released. 

Please note that all transcript requests must contain the student's signature.

No grades are disclosed via e-mail, whether to the student or someone with a signed FERPA consent form.

A signed FERPA form does not authorize a third party to process transactions on the student's behalf.

Log in to Bronco Web  to change your address.

If you are unable to log in to Bronco Web, please email your updated address to registrar@delhi.edu from your Delhi student email account.

Come to the Registrar's Office (Bush Hall Room 124) with photo ID and fill out the change of address form.

If you have graduated, you may go to the Alumni & Giving web page at this link Alumni & Giving and click on the link labeled, "Update Your Information." 

If you are an incoming student, your schedule will be created for you at a Bronco Ready Day.

If you are a current student you will register for classes in Bronco Web.  Here are some directions that could be helpful.

If you are a returning student (returning after a leave from Delhi), your schedule will be created for you in conjunction with your Academic School office.

If you are not a SUNY Delhi student but wish to take a course with us, please refer to our Continuing Education information.