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Important Billing Information

   

 

 When will I receive a bill?

 

Why is there no aid on my bill?

There are several reasons.  Here are the most common problems

  1. You do not have a completed 2014 -2015 FAFSA on file at SUNY Delhi
    • File your FAFSA immediately at www.fafsa.ed.gov
    • Verify that SUNY Delhi is listed, federal school code 002857.
  2. SUNY Delhi received your FAFSA data, but it was incomplete or we have requested additional information. 
    • Go to the Bronco Web 
    • Login using your social security number and your six digit Delhi PIN
    • Choose
      • Financial Aid
      • then Eligibility
        • Select the current aid year
        • Review the unsatisfied requirements
        • Submit the information as soon as possible.
  3. You did not accept your loans on the Bronco Web.
  4. You accepted your loans on the Bronco Web but did not complete the Master Promissory Note (loan application) online at www.studentloans.gov
  5. You did not complete your Stafford loan Entrance Counseling. Select Stafford entrance and follow the directions.
  6. Your parent did not complete the PLUS Request Process or the Master Promissory Note (loan application) online at www.studentloans.gov.
  7. You did not file your TAP application.  You can file your TAP application at http://www.tapweb.org.  If you are unsure if you filed your TAP application, you can check your status at http://www.hesc.ny.gov
  8. You are not making Satisfactory Academic Progress (SAP).  Returning students who lost financial aid eligibility at the end of the Spring 2014 semester due to SAP were notified by campus email of their status.  The email included instructions for appealing the decision.

 Other important information:

 

When is my bill due?

Your bill must be paid by the due date or August 29th, whichever is earlier.  top

 

How do I pay my bill?

  1. Mail a check or money order payable to SUNY Delhi to: Student Financial Services, 454 Delhi Drive, Delhi, NY 13753.  Please include the student's name and SUNY Delhi ID number on the check.
  2. Pay by credit card
    1. Online using Quikpay 
    2. By phone at 607-746-4570.  By mail - fill out the credit card information box on the bill you download and print and mail it to Student Accounts
  3. Join the FACTS payment Plan        top

 

I need to contact someone about my bill.  Who do I contact?

For questions about your financial aid or paying your balance due, email your financial aid questions to financialaid@delhi.edu and questions about paying your balance due, items on your bill, or using FACTS, to studentaccounts@delhi.edu  

You may also call 607-746-4570.                                         top 

 

What are the office hours for Student Financial Services?

Monday - Friday 8:30 a.m. - 4:30 p.m., Thursdays 9:30 a.m. - 4:30 p.m.                        Summer hours: Monday - Friday 7:30 a.m. - 3:30 p.m.

                top

 

Related Links
Bronco Web
Financial Aid Calendar
Tuition Costs

Contact Info
Phone: 1-800-96DELHI
Phone: 607-746-4570

Fax: 607-746-4208
Email: financialaid@delhi.edu

School Codes
FASFA - 002857
TAP - 3020 (1 or 2 yr. programs)
TAP - 6020 (4 yr. programs)

 

SUNY Smart Track

All SUNY Delhi students, regardless of their financial situation, can benefit from the SUNY Smart Track Financial Literacy Website. Click on the Smart Track link and register to learn how to budget your money, understand credit before you use it and start to save money for an emergency fund.

 

View How-to videosNeed Help? Watch Delhi Demos!

Last Updated: 7/30/14