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College Catalog Fall 2008 - Spring 2009
Travel and Tourism Management - AAS

The Field

The Travel and Tourism curriculum at Delhi focuses on the knowledge and skills required to work in today’s diverse travel and tourism industry. Graduates are prepared for employment with airlines, cruise companies, travel agencies, tour operators, travel wholesalers, meeting and convention development firms, casinos, convention and visitors bureaus, chambers of commerce, and tourism development agencies. A strong emphasis is placed on the marketing and sales of travel products to prepare students for marketing and sales positions with major hotel chains, resorts, airlines, and the cruise industry.

The Instructional Program

To meet industry demands, Delhi offers an Associate in Applied Science (A.A.S.) degree in Travel and Tourism.

Delhi's philosophy of technology education is rooted in the development of hands-on, operational skills for its students. Delhi’s Travel and Tourism curriculum begins with a course in tourism theory and fundamentals. The curriculum then moves on to two computer-based (Sabre/Apollo) travel reservations and ticketing courses, the first focusing on the domestic travel market and the second emphasizing the international market. The knowledge and skills developed in the introductory and operational courses are put to use in the capstone Travel and Tourism Packaging course, where students write and create their own travel package and program. A unique course in travel foods is also part of the well-balanced, product-focused Travel and Tourism curriculum.

The Association of Travel Executives, a member of the American Society of Travel Agents (ASTA), is the student organization for Travel and Tourism majors. This organization plans travel experiences for the campus community including annual "Spring Break" trips. Destinations have included the Caribbean, the United Kingdom, Ireland, and France. It also plans seminars and workshops focusing on current issues in the industry.

Delhi is a certified American Society of Travel Agents travel school.

Delhi also offers a bachelor’s degree in Hospitality Management with a concentration in Travel and Tourism Management. For information on this program, see the Hospitality Management program description.

Disney Connection

SUNY Delhi students in all hospitality programs (Culinary Arts, Club Management, Hotel and Resort Management, Restaurant and Food Service Management, and Travel and Tourism Management) have successfully participated in the Walt Disney College Program for many years. Through this program, students work at Walt Disney World in Orlando, Florida, for six months in a unique working/learning experience. Students can now earn SUNY Delhi course credit for the Disney courses offered as part of this program while they are working at Disney. Any student interested in this special program option should discuss it with his/her advisor early in their Delhi career. Disney courses include Communications, Leadership, Hospitality Management, Human Resources Management, Disney Marketing U, and Disney Experiential Learning.

Work Requirement

Each student must complete a minimum of 320 hours of work experience in a position related to the hospitality industry during the summer between the first and second years of study. This professional work experience enhances and complements classroom learning. Upon completion, students are evaluated by their employer and submit a comprehensive report. Faculty assist in finding job opportunities, but the student assumes responsibility for securing a position.

Professional Dress

For all hospitality students, professional dress is required for the Orientation class, field trips, interviews, and other special occasions. Professional dress consists of jackets and ties for men; suits, skirts and blouses, or dresses for women. Jeans, sneakers, or work boots are not acceptable.

Curriculum

SUNY Curriculum Code: 0680

First Semester

Course No.

Course                                                   

Cr. Hrs.

 HOSP 100

Orientation to the Hospitality Industry     

1

 TRVL 170

Introduction to Tourism 

 3 

 ACCT 115

Financial Accounting

3

 CITA 110

Introduction to Software Applications 

 3 

 ENGL 100

Freshman Composition (GE 10) 

3

 GEOG 100

Human Geography (GE 3)

3

 PEDH ___

Physical Education Elective 

 1 

 

Total                                                    

17

Second Semester

Course No.

Course                                            

Cr. Hrs.

 BUSI 120

Business Communications  

3

 TRVL 175

Domestic Travel Sales and Distribution    

 3 

 TRVL 180

Basic Food Service for Travel and Tourism 

 3 

 MATH ___

Mathematics Elective (GE 1)                  

 3-4 

 ____ ___

Humanities/Literature Elective (GE 7)     

 3 

 

Total                                                     

15-16

Third Semester

Course No.

Course                                                   

Cr. Hrs.

 HOSP 210

Hospitality Human Resources Management

3

 HOSP 215

Hospitality Marketing

3

 TRVL 270

International Travel Sales and Distribution

3

 PEDH 220

First Aid: Responding to Emergencies

 2 

 ____ ___

American History/Western Civilization/ Other World Civilizations Elective 
(GE 4, 5, or 6)1

3

 ____ ___

Science Elective (GE 2)

3-4

 

Total                         

17-18

Fourth Semester

Course No.

Course                                                   

Cr. Hrs.

 BUSI 210

Business Law                                          

 3 

 HOSP 205

Hospitality Management    

3

 HOSP 235

Hospitality Professional Work Experience2

1

 TRVL 275

Travel and Tourism Packaging                  

 3 

 ____ ___

Restricted Elective         

3

 ____ ___

Arts/Foreign Language Elective               
(GE 8 or 9) 

3

 

Total                                                     

16

Degree Requirement: 65 credit hours

Notes

1 B.B.A. students are required to take Economics.

2 This one-credit course requires 320 hours of professional work experience.

Admissions Requirements

Applicants must have satisfactorily completed a year of high school science, preferably biology, and mathematics.

Electives

Restricted Electives

Course No.

Course

 ACCT 125

Managerial Accounting

 BUSI   205

Small Business Management

 CITA  105

Keyboarding

 ECON 100

Introductory Macroeconomics

 ECON 110

Introductory Microeconomics

 HOSP 110

Basic Food Preparation

 

and

 HOSP 115

Basic Food Preparation Lab

 HOSP 140

Beverage and Beverage Control

 HOSP 220

Nutrition I

 HOSP 240

Hospitality Internship

 HTEL 160

Hotel Front Office Management and Guest Accounting

 HTEL 165

Lodging Accommodations Management

 HUMN 100

Elementary French I

 HUMN 120

Elementary Spanish I

 TRVL 310

Geography of World Travel Destinations

 TRVL 385

Tourism in New York State

 TRVL 388

Convention Services Management

 TRVL 390

Agency and Corporate Travel Management 

 TRVL 475

Destination Development Marketing 


Program Objectives

A graduate of the Travel and Tourism Management A.A.S. program should be able to:

  1. Discuss the scope of the hospitality industry.
  2. Display knowledge of the geographic, economic, and cultural factors of tourism and how they influence the hospitality, leisure, travel, and recreational industries.
  3. Generate the components of both domestic and international travel itineraries using a computerized travel-information system, including reservation procedures, ticketing, and documentation for domestic airlines, hotels and resorts, rental cars, tour companies, and cruise programs.
  4. Design and develop tour and travel packages, from simple hotel/resort short-stay packages to the complex tour-operation, all-inclusive travel package.
  5. Work with foodservice concerns as they relate to travel and tourism, including familiarity with basic food preparation, menu planning, service, and industry terminology.
  6. Exhibit knowledge of traditional management theory, leadership and management roles, organizational structure and change, service, quality, decision making, empowerment, and ethics.
  7. Understand how fundamental information, approaches, functions, and forms of human resource management are applied to the travel and tourism industry.
  8. Understand and apply basic marketing and sales principles to the hospitality industry.
  9. Display a thorough understanding of the travel and tourism industry acquired through a required eight-week summer internship.
  10. Prepare financial statements and maintain accounting records.
  11. Display a fundamental understanding of computers and computer information systems and be familiar with common computer applications such as word processing, spreadsheets, database management, and graphics.
  12. Demonstrate familiarity with the law and legal systems in the United States, particularly the Law of Contracts and the Law of Agency.

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Last Updated: 5/29/13