What are Operations Requests?

• Requests for data, example: Report requests.
• Banner forms access, example: Access to a form.
• Administrative processes, example: Grade processing, Billing.

Please open an Operations ticket.

What are Help Desk Requests?

• Password resets
• "Page not displayed "errors
• Technology question or problem regarding: telephones, software, hardware, Classroom Technology, Internet, E-mail, Printers, Equipment loans, etc.

Please open a Help Desk ticket.