CIS Help Desk

Help Desk

Help Desk Hours of Operation

Monday to Friday: 7:30 a.m. to 5 p.m.
Monday to Thursday: 5 p.m. to 8 p.m. student coverage
Saturday: Closed
Sunday: 12 p.m. to 8 p.m. student coverage

FAQs and Tutorials

Frequently asked questions and tutorials for login help and more can be found here:
Training and Help Online

Need Website (OmniUpdate) Assistance?

Please use the: Website Request Site

Ticketing System

Help Desk Online (login for Footprints)
For Faculty and Staff - Enter, update or check the status of a Help Desk (Footprints) Ticket/Work Order.

Contact us

Phone: 607-746-4835
Location: Bush Hall, Room 317 (Take the library stairs to the third floor and follow the signs.)