CIS Help Desk

Help Desk

Help Desk Hours of Operation

Summer Hours
Monday to Friday: 8 a.m. to 5 p.m.
Monday to Thursday: Monitoring 5 p.m. to 8 p.m. for emergency issues
Saturday: Closed
Sunday: Monitoring 12 p.m. to 8 p.m. for emergency issues

FAQs and Tutorials

Frequently asked questions and tutorials for login help and more can be found here:
Training and Help Online

Need Website (OmniUpdate) Assistance?

Please use the: Website Request Site

Ticketing System

Help Desk Online (login for Footprints)
For Faculty and Staff - Enter, update or check the status of a Help Desk (Footprints) Ticket/Work Order.

Contact us

Phone: 607-746-4835
Location: Bush Hall room 317 (Take the library stairs to the third floor and follow the signs.)