Online Student Support

Services for Online Students

Online study creates the need for academic adjustments that are different from those needed for traditional, in-class study.

Determining which academic adjustments you will need is a process based on a review of the functional limitations of your disability. Disability affects each student in varying ways, depending largely on your ability to compensate for the effects of your disability.

Areas of difficulty may be:

  • Comprehending written instructions
  • Participating in online discussions
  • Viewing and/or hearing online video postings
  • Hearing online audio postings
  • Others unique to your situation

All academic adjustments are determined on a case-by-case basis with the documentation you provide to the Office of Access and Equity Services.

Do Online Students Need Documentation?

Documentation is the report that is generated by the professional who has diagnosed an individual's disability. It provides the official basis of the student's claim that he or she is a person with a disabling condition. This report usually discusses testing used to diagnose the condition, the diagnosis itself, the student's strengths and weaknesses, the impact on affected major life activities, and provides recommendations for equitable academic adjustments. It helps to identify the functional limitations imposed by the disability.

The law allows the college to request this documentation when the student requests academic adjustments.

Supporting documentation may include Psychological/Psycho-educational Evaluation or Medical Documentation of your disability.

PLEASE NOTE: An IEP or 504 Plan are NOT proof of a disability.

How to Receive Services

In order to receive support services through the Office of Access and Equity Services, follow the steps outlined below. Should you have any questions about this process, feel free to contact our office at any time.

1. Self Identify

If you have been accepted for admission to SUNY Delhi and would like to register with the Office of Access and Equity Services, please submit the Connect with Access and Equity, form and upload or send all required documentation to:

The Office of Access and Equity Services
221 Bush Hall 
SUNY Delhi
454 Delhi Drive
Delhi, NY  13753

Phone: 607-746-4596
Fax: 607-832-7593

2. Schedule A Meeting

Log into Accommodate schedule a Meet & Greet appointment to talk about potential services with an Access and Equity staff member.


Request for Alternatively Formatted Books

Students who have a print disability may request copies of their textbooks in alternative formats. To request texts in alternative formats, the following procedures must be followed:

Directions to Request Alternate Format 

    1. Login to Accommodate using single sign-on  
    2. Click on “Accommodation” on the left side of the screen  
    3. Click on “Alternative Format”
    4. Then click on the “Student Entered” tab 
    5. Click “Submit An Alternate Format Request (I.E. Digital Or E- Books)”
    6. Complete the form. Do not forget to upload Proof of Purchase (I.e. copy of book receipt) towards the end of the form.
    7. Select the Submit button at the top or bottom of the form. 
  • Requests take approximately 4-6 weeks, depending on the source of the text. Some texts may be turned around faster, some may take longer. Check with the statewide Coordinator after submitting your request for a progress report.


Student/Faculty Login

Office of Admissions

118 Bush Hall