Important Billing Information

Important Billing Information

Fall 2020 Billing information


When will I receive a bill?

  • Fall 2020 bills for new and returning students who have a schedule are available on Bronco Web beginning early-August.     top

Why is there no aid on my bill?

Here are the most common problems:

You do not have a current, completed FAFSA on file at SUNY Delhi.

SUNY Delhi received your FAFSA data, but it was incomplete or we have requested additional information.

  • Go to Bronco Web.
  • Log in using your social security number and your six-digit Delhi PIN.
  • Choose:
    • Financial Aid
    • Eligibility
      • Select the current aid year.
      • Review the unsatisfied requirements.
      • Submit the information as soon as possible.

You did not accept your loans on Bronco Web.

You accepted your loans on Bronco Web but did not complete the Master Promissory Note (loan application) online at the U.S. Department of Education Federal Student Aid website. 

You did not complete your Stafford Loan Entrance Counseling.

  • Select Stafford Entrance and follow the directions.

Your parent did not complete the PLUS Request Process or the Master Promissory Note (loan application) online at the U.S. Department of Education Federal Student Aid website 

You did not file your TAP application.

You are not making Satisfactory Academic Progress (SAP).

  • Returning students who lose financial aid eligibility at the end of the fall semester due to SAP are notified by campus email of their status. The email includes instructions for appealing the decision.

Other important information:

  • If an agency is paying your bill or giving you a scholarship, you must send confirmation to the Student Financial Services Office on agency letterhead, detailing the amount of the award, a contact name and phone number.
  • Work Study awards do not count toward your bill. You earn the funds by working in a job on campus.
  • Educational Opportunity Program (EOP) funds do not count toward your bill. You will receive those funds directly from the EOP office. Details regarding the EOP program were sent to students who have been accepted into the program.    top

When is my bill due?  

Your fall bill must be paid by the due date of August 31, 2020.    top

How do I pay my bill?

  • Pay by credit card online using Bronco Web.
  • Join the FACTS Payment Plan.
  • Mail a check or money order payable to SUNY Delhi to: Student Financial Services, 454 Delhi Drive, Delhi, NY 13753. Please include the student's name and SUNY Delhi ID number on the check.    top